We ship orders same day (given the order is placed before 3:00pm Pacific Standard Time), however please allow 1-2 business days for shipping and processing.
- Free shipping offers are valid only within the Continental United States.
- Orders ship Monday-Friday with the exception of holidays.
- Eligibility for FREE SHIPPING is accounted for after any voucher or discount codes are applied.
- We do not ship to PO Boxes.
- Any orders that require expedited shipping must be placed before 12-noon PST to ensure being shipped out that day.
- Fees for expedited shipping are dependent upon delivery location and the service requested.
- Orders are usually processed in 1-2 business days.
- Fees for international shipping are dependent upon delivery location and the service requested.
- All orders are shipped via USPS (United States Postal Service) or Fed Ex.
- For tracking information, please visit : usps.com or fedex.com
- Please allow 7-10 business days for delivery.
- Please note that customs delays can occur and may add to delivery time.
- Please note that some countries will impose duties and taxes for importing items. As the receiver, you will be responsible for any country specific duties, taxes or brokerage fees. While we take steps to minimize or eliminate the cost of importing for our customers, we cannot provide inaccurate information to customs officials.
- Free shipping offers only apply to orders delivered within the Continental United States.
- The home country will, in some cases, invoice duties and taxes that have been assessed.
- If you refuse any shipments from LoveSurf, you are responsible for the original shipping charges, any duties, taxes and/or brokerage charges that are incurred on the package, and the cost of returning the package to LoveSurf. This amount will be subtracted from your merchandise refund. We reserve the right to cancel and void or refund payment for any order at any time.
Please email us or call us at (888) 220-2620 if you have additional ordering or shipping questions.